At Out of the Blue Tackle (“OBT”) we are committed to protecting the privacy and security of any personally identifiable information that you provide us. Personally identifiable information includes information that can be linked to a specific individual, such as name, address, phone number, or email address.

This privacy policy explains how OBT handles and protects your personally identifiable information in accordance with commonly accepted privacy principles. OBT reserves the right to modify or amend this policy at any time and for any reason. Questions regarding this policy should be emailed to or sent via mail to Out of the Blue Tackle, PO Box 6124, South Tweed Heads NSW 2486

The Information We Collect

To provide our balloon flight service, we only record personally identifiable information and other information that we reasonably require to do business with you. This includes your full name, email address, telephone number and other details captured whenever a purchase is made. This information is collected via our online store or collected over the phone when you call in to place an order.

Credit Card Details

OBT does not keep credit card details. We use PayPal to perform secure credit card transactions and as such all credit card details are entered within the their systems and are not retained on our computers. When a credit card order is placed over the phone, the card details are not retained.

Surveys, promotions and competition information

OBT may, in future, offer customers an opportunity to participate in a survey, promotion or competition. Personally identifiable information collected by OBT when you participate in a survey, promotion or competition may include your full name, email address, telephone number and street address.

Other information we collect:

Statistical information

When you visit the OBT website we record general information about your visit for statistical purposes. These statistics do not contain any personally identifiable information.


We may, from time to time, use “cookies” to record session information and collect information on how you visit and access our Web pages. We collect information on the Web pages people visit in order to help us to continue improving our services.

“Cookies” are pieces of information that our Web page transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences on a particular site. The use of cookies is an industry standard and many Web sites use them to provide useful features for you. Cookies in and of themselves do not personally identify you, only your computer.

Whom We Share Your Information With

OBT does not disclose any information to anyone unless required by law to disclose information provided by you to OBT for the purposes of obtaining products or services from OBT. OBT may also disclose information against someone who poses a threat to OBT’s business interests (such as customer fraud) or whose activities could cause harm to others.


If at any time you wish to enquire about any of your personally identifiable information that is stored by OBT please contact us.


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